Last Updated: September 15, 2026
This Privacy Policy applies to the official website ofJHC INTERNATIONAL TRADING LTD (hereinafter referred to as “we”, “us”, or “our”), located at https://jhc-international.com/. This policy explains how we collect, use, store, protect, and disclose your personal information when you browse our website, inquire about products, place orders, and use our furniture trading and after-sales services. This policy complies with international data protection regulations and industry compliance standards for cross-border e-commerce.
Our registered business address: 53WHATELEYS DRIVE KENILWORTH WARWICKSHIRE UNITED KINGDOM CV8 2GY
Official contact email: [email protected]
1. Information We Collect
We only collect necessary personal information to provide professional furniture sales, consultation, logistics and after-sales services. The information we collect includes but is not limited to:
- Basic Contact Information: Your full name, email address, phone number, and social media contact information submitted during consultation and registration.
- Shipping & Order Information: Recipient name, delivery address, postal code, order records, purchased furniture product information, payment records, and logistics confirmation information.
- Website Usage Data: Device information, browser type, website access time, browsing pages, and operation logs automatically collected by the website to optimize user experience.
- Consultation & Service Records: Your demand description, customized furniture requirements, and communication records with our customer service team.
2. How We Use Your Information
All collected personal information is only used for legitimate business purposes and will never be used for unauthorized commercial purposes. We use your information for the following scenarios:
- Process and confirm your furniture orders, complete product production, packaging and cross-border delivery arrangements.
- Provide you with order tracking, logistics notification, after-sales maintenance and customer reply services.
- Shipping Time Explanation: The standard international shipping cycle for all our furniture products is 15 to 30 working days after order confirmation and payment completion. We will use your contact and address information to update logistics progress, delivery delays, customs clearance status and other key information in a timely manner.
- Optimize our product display, website functions and service processes according to user browsing and consumption habits.
- Send official service notifications, product update reminders and preferential activity information (you can unsubscribe at any time).
- Comply with legal obligations, resolve transaction disputes, and protect the legitimate rights and interests of both parties.
3. Information Protection & Storage
We adopt industry-standard technical and management measures to protect your personal information from leakage, loss, tampering and unauthorized access. All user data is stored on secure servers with encrypted protection and access permission control.
We will retain your personal information only within the necessary business cycle. After the order is fully completed and the after-sales guarantee period ends, or when the information is no longer required for legal compliance, we will safely delete or anonymize your data. We will not store your personal information indefinitely without legitimate reasons.
4. Information Disclosure & Sharing
We will never sell, trade or rent your personal information to any third-party commercial institutions without your explicit consent. Your information may only be shared in the following limited and compliant situations:
- Authorized third-party service providers who assist in order execution, including international logistics companies, customs clearance agencies, and payment service institutions, who only obtain the minimum information required for service completion.
- Information disclosure required by national laws, judicial decisions or regulatory administrative requirements.
- Data sharing with your explicit authorization and confirmation.
All third-party cooperative institutions have signed confidentiality agreements with us and are strictly restricted from using user information for other purposes.
5. International Data Transmission
As a UK-based international furniture trading company, our business covers global markets including the Middle East, Australia, Russia and European countries. Your personal information may be transmitted and processed across borders during order logistics and service delivery. We will ensure that all cross-border data transmissions comply with international data protection laws and adopt effective safeguard measures to fully protect your privacy rights.
6. User Rights
You have the right to inquire, view, correct and delete your personal information stored by us, and the right to withdraw your authorization for information use at any time. If you need to exercise your rights, please contact our official customer service team via email: [email protected]. We will respond and process your application within a valid legal period.
7. Cookie Policy
Our website uses Cookies to record user browsing preferences, optimize page loading speed and improve browsing experience. You can adjust the Cookie permission settings through your browser. Disabling partial Cookies will not affect your basic access to the website, but may reduce the accuracy of personalized service and product recommendation functions.
8. Policy Updates
We reserve the right to update and revise this Privacy Policy irregularly according to business development and legal requirement changes. The updated policy will be published on the official website https://jhc-international.com/ and take effect immediately. Your continued use of our website and services will be deemed as recognition of the latest privacy policy terms.
9. Contact Us
If you have any questions, suggestions or disputes about this Privacy Policy and personal information protection, please contact us through official channels:
Company Name: JHC INTERNATIONAL TRADING LTD
Address: 53WHATELEYS DRIVE KENILWORTH WARWICKSHIRE UNITED KINGDOM CV8 2GY
Email: [email protected]
Website: https://jhc-international.com/